New Clients

If you are scheduling an appointment for the first time, you will first need to create an account on our online patient portal using the button below.

Schedule An Appointment

Returning Clients

To schedule an appointment, sign into your account on our online patient portal using the button below.

Schedule An Appointment

As an alternative, you can call our office at 858-692-4187. If our Office Manager is on the other line, please leave a detailed message and she will call your back within 24 hours.

You can also email or fill out the form below.

Attention All Clients:

DR. PONTILLO – Please note that at this time Dr. Pontillo is only seeing families requesting periodic consultations and 1-hour developmental screens. She is not accepting ongoing therapy patients at this time.

REGULAR/ONGOING THERAPY – If you are looking to begin REGULAR, ONGOING appointments hours for your child/teen or for yourself, please note that Dr. Pontillo and Dr. Jacquline Gamboa are NOT available for therapy/counseling and ongoing appointments. IF you are seeking regular/ongoing therapy or counseling for you or your child, teen or family, please schedule your initial appointment with Kimberly Brownell, LCSW/LICSW, Dr. Elisabeth Thurlow, or Anna Williams, LMFT. These are the ONLY clinicians currently accepting new ongoing therapy/counseling clients at this time. Please note that Dr.Thurlow is not a therapist but is available for short term consultative visits (eg. 2-4 sessions) with individuals, families, and parents.

EVALUATIONS – please schedule an initial 1 HOUR parent-only intake appointment with Dr. Elisabeth Thurlow or Dr. Jacqueline Gamboa. Please note Dr. Pontillo collaborates on all evaluations conducted by other staff clinicians at San Diego Kids First. 2 HR ASSESSMENT SLOTS ARE ONLY for clients who have already completed an initial 1-hour intake appointment with one of these providers.

GROUP THERAPY – Weekly Teen Group Therapy and Women’s Group Therapy sessions run by Kim Brownell, LCSW, LICSW will resume in the Fall after a break for the summer. If you have not met with Kim before, a one-hour clinic appointment with Kim will need to be scheduled prior to attending the group. If you have met with Kim before and are interested in signing up for one of the therapy groups, please contact Kim directly at

IN-HOME APPOINTMENTS – Kim Brownell and Anna Williams provide in-home appointments and will travel within a 15 mile radius from the San Diego Kids First office located in Carmel Valley for home visits. If you live farther than 15 miles from our office, we ask that you please schedule an office or a Telehealth appointment instead.

FEES AND INSURANCE QUESTIONS – San Diego Kids First contracts with Griebel Billing Services in order to provide complimentary insurance billing services to all our families with PPO plans. If you would like to take advantage of this free service, please call Linda at 619-224-6343, mention San Diego Kids First, and provide her your insurance information. Griebel Billing services obtains reimbursement for the vast majority of our clients with out-of-network benefits. Click here for all insurance and fee information.

DR. JAMES RIVET – To schedule a 30 minute telephone consultation with in-home executive functioning coach Dr. James Rivet, please contact him directly at or (858) 215-4338.

SHERI FRIEDMAN, M.A. – To schedule a 15-30 minute telephone consultation with educational therapist, Sheri Friedman, M.A., please contact her directly at

If you have any questions about services or appointments, please contact our Office Manager at (858) 692-4187 or at